Items purchased from surfaceapparel.com are eligible for exchange or refund if returned within 14 days of purchase.
Sale items, underwear and padding are not eligible for exchange.
CONDITIONS
Please try on swimwear over underwear for sanitary reasons. Do not remove protective slip.
Contact us via message center on the website
Fill out the exchange form that came with your order.
Send back: 1. the item you’d like to return
2. the exchange form
3. Exchange fee: First time exchange is free of charge. Second time exchange cost 80NT$ (for Taiwan)
Please note: When sending back bikini tops, please fold the cups the same way we folded them for you to prevent damage and deformation of the cups.
We do not accept bikini tops that have lost their shape due to careless packaging!
Contact us via the message center, tell us the problem.
Fill out the exchange form that was sent with your order
Send back: 1. the item you’d like to return
2. the exchange form
Please note: When sending back bikini tops, please fold the cups the same way we folded them for you to prevent damage and deformation of the cups.
RETURN ADDRESS
彰化縣伸港鄉地址: 彰化縣伸港鄉新港路51-1號.
0971430901
English:
SurfAce Apparel - Sales Service
No. 51-1, Xingang Rd., Shengang Township, Changhua County 509, Taiwan(R.O.C.)
+886 971430901
*** Please allow up to 10 working days for your return to be fully processed.
